https://dg0000000c5z1mak.my.salesforce-sites.com/help/articles/Ticketing/Creating-a-New-Category Mon May 04 04:05:40 GMT 2026 Mon May 04 04:05:40 GMT 2026 This quick reference guide covers how to setup a MAIN category in the management dashboard. https://dg0000000c5z1mak.my.salesforce-sites.com/help/articles/Ticketing/Creating-a-New-Category Creating-a-New-Category Tue Jan 02 22:42:46 GMT 2018